Z A I D
Work

Operational systems, shipped & running.

A mix of automation, CRM, integration and AI-workflow engagements. Each case study is based on real work; client names are anonymized.

  • All
  • Marketing
  • Revenue Ops
  • Field Service
  • Automation
  • AI
  • Integrations
GoHighLevel × Vapi.ai
Marketing & Booking · 2025
2025 · Marketing & Booking

GoHighLevel + Vapi.ai voice agent for a US med spa

Booking and inbound-call automation for a multi-location aesthetic clinic. Voice agent qualifies and books 24/7 into the GHL calendar.

  • Funnels
  • Voice AI
  • SMS
Stripe × QuickBooks
Revenue Operations · 2024
2024 · Revenue Operations

Stripe + QuickBooks reconciliation for a Canadian SaaS

Daily reconciliation pipeline replacing a 6-hour-per-week manual export. Subscriptions, refunds, disputes, MRR — all live.

  • Finance
  • Webhooks
  • n8n
Jobber × Zapier
Field Service · 2024
2024 · Field Service

Jobber + Zapier dispatch automation for a UK plumbing co.

Booking-to-review automation across Twilio SMS, SendGrid email and Google reviews. Driven entirely off Jobber events.

  • Dispatch
  • SMS
  • Reviews
GoHighLevel × Stripe
Lead Qualification · 2024
2024 · Lead Qualification

GoHighLevel quiz funnel for an Australian coaching practice

12-question diagnostic quiz that segments leads into 4 tiers, books deposit-backed calls, and runs tier-specific nurture.

  • Funnels
  • Quizzes
  • Calendars
JobLogic × Salesforce
Multi-System Field Service · 2024
2024 · Multi-System Field Service

JobLogic ↔ Salesforce sync for a UK commercial maintenance company

Two-way sync across operational and sales systems for a contractor servicing ~600 sites. Eliminated years of duplicate-entry drift.

  • Sync
  • Enterprise
  • n8n
Lightspeed Retail × Stripe
Retail Operations · 2024
2024 · Retail Operations

Lightspeed Retail + Stripe order flow for a US specialty store

Unified online + in-store order flow. Single inventory source, merged customer history, automatic refund propagation.

  • Retail
  • POS
  • Inventory
n8n × Claude / OpenAI
AI Workflow · 2025
2025 · AI Workflow

n8n + Claude/OpenAI content ops for a marketing agency

AI-assisted content pipeline tripled output without hiring. Voice cards, model routing, Slack-native review.

  • AI
  • Content Ops
  • Slack
Twilio × SendGrid
Customer Communications · 2024
2024 · Customer Communications

Twilio + SendGrid notification platform for a US DTC brand

Unified order/shipping/support comms layer. SMS + email orchestration, suppression rules, CS console — cut "where's my order" tickets ~60%.

  • Comms
  • E-comm
  • Templates