Z A I D

Hi, I’m

Zaid Qayyum.

I’m an automation & internal-tools engineer with 4+ years building systems that replace manual operations — CRMs, dashboards, integrations and AI workflows. Based in Islamabad, working with founders and agencies that have outgrown spreadsheets.

I’m
ready to talk
00+

Years building

00+

Projects shipped

00+

Industries served

Systems that replace
manual operations.

Discuss your bottleneck

Custom Internal Tools

Operational systems tailored to how your business actually runs.

  • Admin dashboards
  • Employee & customer portals
  • Role-based systems
  • Reporting panels
  • Business process tooling

CRM & Workflow Systems

Replace spreadsheets and fragmented processes with centralized workflows.

  • Lead pipelines
  • Client management
  • Task automation
  • Follow-up workflows
  • CRM customization

Automation & API Integrations

Connect systems and eliminate repetitive manual work.

  • Third-party API integrations
  • Payment integrations
  • Data sync systems
  • Automation workflows
  • Custom API development

AI-Assisted Business Solutions

Integrate AI into operational workflows where it creates real leverage.

  • AI workflow integrations
  • Support & admin assistants
  • Smart content handling
  • Process automation
  • AI-enhanced internal utilities

Dashboards & Reporting

Turn raw operational data into usable visibility.

  • Analytics dashboards
  • Operational reporting
  • KPI tracking
  • Inventory monitoring
  • Real-time insights

Full Stack Web Applications

End-to-end custom web applications built around business requirements.

  • Web app architecture
  • Backend systems
  • Authentication & roles
  • Database design
  • Responsive interfaces

Platforms & tools I build with.

The platforms I’ve shipped real engagements on — not a list of every tool I’ve ever opened. Most builds combine 3–5 of these.

01

Automation & Workflow

  • GoHighLevel
  • Zapier
  • n8n
  • Make
  • Custom Webhooks
02

AI & Voice

  • OpenAI API
  • Claude (Anthropic)
  • Vapi.ai
  • AI Workflows
  • Prompt Engineering
03

Payments & Finance

  • Stripe
  • QuickBooks Online
  • Subscription Billing
  • Reconciliation
  • Dunning
04

Field Service & Retail

  • Jobber
  • JobLogic
  • Lightspeed Retail
  • Custom POS
  • Dispatch Automation
05

CRM & Communications

  • Salesforce
  • GoHighLevel CRM
  • Twilio
  • SendGrid
  • Slack
  • Custom CRMs
06

Backend & APIs

  • PHP
  • JavaScript
  • MySQL
  • REST APIs
  • Webhooks
  • Notion / Drive APIs

Operational systems,
shipped & running.

View all work
Marketing & Booking Automation · 2025

GoHighLevel + Vapi.ai voice agent for a US med spa.

Funnels, forms, and SMS sequences in GHL, plus a 24/7 Vapi.ai voice agent that qualifies and books inbound calls straight into the calendar.

  • GoHighLevel
  • Vapi.ai
  • Twilio
  • Stripe
Revenue Operations · 2024

Stripe + QuickBooks reconciliation for a Canadian SaaS.

Daily reconciliation pipeline replacing a 6-hour-per-week manual export. Subscriptions, refunds, disputes and MRR — all live and idempotent.

  • Stripe
  • QuickBooks
  • n8n
  • Slack
Field Service Operations · 2024

Jobber + Zapier dispatch automation for a UK plumbing co.

Booking-to-review automation across Twilio SMS, SendGrid email and Google reviews — all driven off Jobber events. Five-star reviews tripled in 60 days.

  • Jobber
  • Zapier
  • Twilio
  • SendGrid

Eight case studies, all real engagements.

View all work

Education & experience.

The path from learning the stack to shipping operational systems for real businesses.

Education

  • 2023 — Present

    BS Information Technology

    Riphah International University, Faisalabad

    Final-year project work focused on software systems and web applications.

  • 2021 — 2022

    Full Stack Web Development

    TechnoLangs IT Training Institute

    Recognised with the “Emerging Student of Web Development” award.

Experience

  • Feb 2023 — Present

    Full Stack Developer

    Rank Genics
    • Built custom web systems, dashboards and operational tools for client businesses.
    • Worked on integrations, backend systems, admin panels and workflow-focused applications.
    • Contributed to scalable business systems rather than brochure-style websites.
  • 2021 — Present

    Freelance Developer & Systems Builder

    Independent
    • Delivered CRMs, business tools, admin systems and automation-focused solutions.
    • Worked with clients needing integrations, workflow optimisation and operational software.
    • Managed projects independently from planning through deployment.
  • Apr 2023 — Jul 2023

    Full Stack Developer (Project)

    WappexSol
    • Developed DreamsPOS — a business management and point-of-sale system.
    • Built inventory, transaction and operational tooling.
    • Designed scalable backend logic and database architecture.

What clients say.

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Got a workflow
bottleneck? Let’s talk.

Book a
discovery call

Tell me about your
operational pain.

A short email is enough to start. I usually reply within a working day.